Hi guys,
We had a requirement to have custom fields (e.g.: ZAGENCY) to be available in the Service Request search results.
So, as required we did the following:
- Found the structure that the Context Node was using - BTQRSrvReq
- Enhanced the structure by creating an append
- Added the fields to the append
- The fields were now available in the Context
- Generated the GETTER and SETTER method for the fields
- Modified the method, GET_ZAGENCY as per our requirement
- Then added the custom field to the UI Configuration of the view
- The field appears and the value is populated
So what's the problem?
Well, we cannot "Sort" on this field and when we use the "Export to Excel" we get the value "ZAGENCYnot bound" instead of the actual value.
We raised a message to SAP and they replied stating that our problem is that we have not created these attributes at the BOL entity level. Also, in order to do that, we need to add these attributes using AET.
Since we have done this (created attributes without AET) for a lot of fields already, we would like to know if there is a different approach we could use to have the fields work i.e. with Sort and Export to Excel.
Please help, I am sure this is a common issue faced by many.
Regards,
Nelson
