Hello Peter,
I would say that an old version of the sapstartsrv at the system32 could actually be causing the issue.
@Steve, I agree that the MMC version would not be the issue.
@Pavan, some people suggested to reinstall the service. This can help as well. Here are the detailed steps to do that (SAP must be down!):
1) Logon with the "<sid>adm" user;
2) Double click at the "sapstartsrv.exe" from the "instance/exe"
folder;
3) Select "Uninstall Service + Unregister COM Interface";
4) Specify the SID and System Number, and click ok;
5) Double click at the "sapstartsrv.exe" again;
6) Select "Install Service + Register COM Interface + Start Serv";
7) Specify the SID and System Number (NR);
8) Specify the instance profile (use the "browse" button);
9) Specify the user as "domain\SAPService<SID>";
10) Specify the password for that user;
11) Select to use the environment of the "domain\<sid>adm" user;
12) Click OK.
Regards,
Isaías