We got the connection between our CRM abap box & SAP Jam working
Running report RCLB_CUST_CHECK should be run with Jam (not StreamWorks per the guide)
CLB_PLATF we have entries for both service provider type Jam & SteamWork, the service provider is cubetree.com for both. The server url is your Jam url most likely ending in xxxx.sapjam.com